Course Overview
Performance appraisals are essential for the effective management and evaluation of staff. Appraisals help develop individuals, improve organisational performance, and feed into business planning.
Course Objectives
- explain the purposes of performance management, types and the reasons they fail
- identify the characteristics of an effective performance management program
- describe the different sources of performance assessment information
- explain the various methods used for performance evaluation
- outline the characteristics of an effective performance appraisal interview or feedback
- know how to coach your employees through performance management
- better communication with your employees
Duration – 5 Days
Curriculum
Performance Management Overview
Performance Management Cycle
Needs for Performance Management
Performance Management vs Performance Appraisal
Performance Management Methods and Techniques Overview
Tools for the Performance Appraisal
Performance Management Relationships
Coaching and Performance Management
Performance Rating Errors
Politics of Performance Appraisal
Who Should Appraise?
Management By Objectives
Types of Objectives
Balanced Scorecard
General Standard Techniques for Performance Management
Rules for the Performance Management
An Effective Performance Appraisal Session
Preparation for the Performance Appraisal
Effective Communication
Organising the Performance Appraisal Step in Performance Organisation
The Performance Appraisal and Progress Review Interview
Ensure Privacy
Prepare Yourself
Encourage the Person
Listen Attentively and Actively
Commitment to Change/Improve
Revisions to Job Profile
Performance Indicators
