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Effective Communication & Presentation Skills

Course Overview

The module is designed for participants wishing to improve their communication skills in group interactions and one-on-one meetings.

Course Objectives

  • to increase impact of verbal communication in multiple and complex situations
  • to give powerful, memorable and winning presentations in meetings, conferences and at pitch presentations
  • to write effectively and productively with impact
  • application of NLP and Emotional Intelligence to self-development

Duration – 4 Days


Verbal Communication Skills
Structure simple messages using appropriate language and delivery, Listen attentively to ensure mutual understanding, Generate productive and open discussions to solve problems, Overcome the barriers to effective verbal communication

Presentation Skills
Research the people in the audience and their objectives, Approach, structure, content and methods to meet audience requirements, Anticipate, prepare and practice answers to difficult questions and awkward questioners, Overcome nervousness, project your voice powerfully and keep audience attention

Written Communication Skills
Win and keep readers' attention, Understand how people read and absorb written information, Plan appropriate approach, structure, content, vocabulary and visuals, Principles applied, including to reports, pitches, tenders, e-mails, websites, social media

Introduction to Neuro-Linguistic Programming
What is Neuro-Linguistic Programming (NLP)?, How does NLP work?, NLP for self-management and self-development, Application of NLP to enhance performance of organisation, teams and individuals

Emotional Intelligence (EI) and Body Language
Key principles, qualities and skills of Emotional Intelligence, Application of EI to develop self, teams, individuals and respond to situations, Interpreting the signals and gestures of body language of others